Call center services work more on manpower than on technology. It’s true that you need state-of-the-art equipments in your business outsourcing unit to be at par with the best in the world. It’s true that you got to have that streamlined infrastructure in place to make sure you are optimizing your resources. It’s also frighteningly true that you need to have the skilled workforce to use these resources. Without a team of dedicated and well-trained call center agents, it could all fall flat on its knees. Call center agents make BPO what it is.
Titan Call Center Tijuana agents have to deal with a wide spectrum of emotional upsurges. There are callers who are staring down the barrel more often than not. It could be that the person is over-burdened with debt. It could be that the new printer that he bought wouldn’t swing to life. It could also be that the satellite TV dish would only give him distorted images and garbled sound. The work of a business outsourcing agent is to pacify the irate callers before they can even begin to solve their problems. How are you going to deal with a person who’s so mad at the sorry state of his financial stability that he’s on the verge of suicide? It requires skill and patience and supreme efforts of conviction while staying within the parameters of telemarketing.
In addition to blogging, you can start writing articles online. Otherwise known as freelance writing. For freelance writing, we have our very own St. Louis Examiner. Associated Content pays an upfront fee to writers. Helium pays revenue share for traffic generated to the site, is a great place for academic and informative writing. Constant Content is a platform to write for specific topics that people pay for. Freelance work from home jobs, should be free to start and allows you the flexibility to set your own schedule.
Thanks to Jeffrey I won’t be closing my account; however I doubt I would recommend Chase to anyone. While Jeffrey was very polite and helpful, I think it speaks very poorly of Chase that I had to tell my story to the phone teller, then to the “escalation manager,” before getting any real customer service I had to resort to threaten the “escalation manager” that if I didn’t get some kind of meeting in the middle that I would cancel my account, and make sure that EVERYONE on my blog and all the readers of Associated Content would know that I canceled my account thanks to the lack of service received from Kelly.
To illustrate, let me tell you a little story that happened to me recently. About a month ago I opened up a new business checking account with Chase Bank at a branch in Irvine, CA. The teller was nice, not very knowledgeable about the promotion that actually enticed me to come in to the branch and open up a new account, but at least she was nice.
OK, here is one of my favorite parts about the bus rides. Ever been to Disneyland? Remember in the old days the best rides required an “E ticket”? Well last night, Friday October 22, green bus #A-067 I will always remember as an E ticket ride.
“If you were over the age of 6 or 7, you most likely remember where you were and what you were doing when the first reports of the terrorist attacks hit the airwaves, and after the initial distress tapered off, there were many who asked this question: Where was God and what was He doing on that day?
The result? The value of each of your subscribers (on your list) skyrockets to possibly over $10 per month. Typically a subscriber is only worth between $1-$3 per month to you.